Frequently Asked Questions
Answers to common questions about our eligibility review process. Still have questions? Contact our team.
We ask for basic company information, estimated tariff fees paid, import regions, and documentation availability. The more details you can provide, the more accurate our initial assessment will be. All information is handled confidentially.
After submitting your eligibility check, our team will review your information and reach out within one business day. The full eligibility assessment timeline varies depending on the complexity of your situation and documentation availability.
The initial eligibility check and consultation are provided at no cost. We'll clearly explain any potential fees or arrangements before any formal engagement begins. Our work is contingency-based — you pay nothing unless we recover funds for you.
We cannot guarantee refund outcomes, as eligibility depends on many factors including your specific import history, documentation, and applicable regulations. Our role is to provide an honest assessment of your potential eligibility and guide you through the process.
Required documentation typically includes entry summaries, commercial invoices, transportation documents, and duty statements. During our review, we'll identify specifically what documents apply to your situation and help you understand how to obtain them if needed.
Absolutely. We treat all business information with strict confidentiality. Your data is never shared with third parties without your explicit consent and is protected according to industry best practices.
Simply complete our eligibility check form with your company and tariff information. Our team will review your submission and contact you within 1–2 business days to discuss your potential options.
Still Have Questions?
Start with a free eligibility check, or book a call and we'll walk you through everything.